Frequently Asked Questions.
What is your pricing structure?
All our cakes are individual, so we regret it is impossible to give a set price list. We offer a free specific quote, all you need to do is ‘bake an order’- complete the order form and we will get back to you ASAP with a quote. As a rough guide a 1 tier cake can be between £25-£45, and a 3 tier cake could be anything between £150-£350
How and Where are Carts of Cakes cakes made?
All cakes are expertly made in our very own kitchen, with all cakes made in small batches, using only the finest ingredients. We are based in a little village called Ashby St Ledgers, in the Rugby area. Our demographic ranges from Warwickshire, Leicestershire and Northamptonshire. Delivery costs are included in the final price.
How long do Carts of Cakes products last for?
The cakes themselves, not long! A buttercream covered cake can last for 2 days; whereas, a fondant covered cake can stay fresh for up to 4 days. Cake toppers can be eaten within 1 week, or left for a month if for display purposes only.
Can you supply organic/ wheat free/ gluten free/ dairy free cakes?
Yes, we offer a healthy/ special diet range, but there are some restrictions on flavours with some requests
Do we deliver?
Yes we do. Delivery costs are £5 within 10 miles and an additional £1 per mile after this. We can travel up to 2 hours away (100 miles). For longer distances, we can meet the customer halfway. If you would like a delivery quote, place these details in the ‘bake an order’.
How do I secure a date?
A 25% deposit will be taken when the order is placed. As soon as the deposit has been received you date is secure. This deposit will be subtracted off your final balance, but this is non-refundable. The deposit is accepted through our secure online payment system, and an invoice will be sent to prove deposit has been received and date secured.
How much notice do I need to give?
We need at least 2 weeks notice; however, to avoid any disappointment, a month in advance will give more of a guarantee. With a wedding cake order, 6 months in advance is preferable to give plenty of time to discuss designs for the big day.
What if I don’t know what design I would like?
This is no problem at all. I love designing cakes, and taking inspiration from your ideas to stretch up a possible design. Then we can decide on a final design together. Carts of Cakes can create individual design/ theme/ colour
What if I damage my cake?
Once your creation has left the Carts of Cakes kitchen, or been delivered with a signature it is the responsibility of the customer. However if the unthinkable happens to your cake, then contact Carts of Cakes ASAP, and we will try to mend it if we can. As after all, we will have spent so long on your cake, we would be devastated too if something happened to it.
I have a different question…
Thats no problem. Drop us a message on our contact page, read over our Terms & Conditions, or on my facebook page and I will answer ASAP for you. We look forward to hearing from you!